Angelite Havuz Kuralları

Bilkent Otel

Angelite Pool Rules

INFORMATION FOR THE GUESTS REGARDING THE PRECAUTIONS WE HAVE TAKEN AS BILKENT HOTEL AND CONFERENCE CCENTER for SWIMMING POOL USE DURING THE PROCESS OF COVID-19 INFECTION


 

  • Surfaces frequently touched by people such as door handles, lamp switches, thermostats, water taps, sinks, closets, towel racks in rooms and the shared areas are extra disinfected with suitable chemicals.
  • All entrances and exits of the hotel are controlled by thermal cameras and temperature is measured.
  • Disinfectant mats are placed at all hotel entrances.
  • As a rule, it is forbidden to walk in our hotel without a mask. Protective equipment kit is provided to our guests who do not have masks and gloves at the entrance.
  • Disinfectants and medical waste bins are placed in many areas within the hotel.
  • All the staff serving in the hotel have been trained on the usage method, recommended quantity for use of personal protective equipment and disinfectants, and not to use them after the expiry dates stated on their packages.
  • Guests are accepted up to a certain occupation rate considering the social distance rules.
  • Non-contact temperature measurement is made with thermal cameras at the main entrance of our hotel and at other entries.
  • Upon request, we provide contact-free prepared guest kits with personal protective equipment such as masks and gloves for our guests.
  • Our priority in our hotel is to receive the payments in a non-contact manner.
  • Signs and written notifications are present at the common areas, especially cabinets in relation with the social distance rules.
  • Upon request, our guests will be provided specially disinfected and packaged towels.
  • Hand sanitizers or antiseptics are available in different parts of the widely used areas, especially the common areas and the entrances of the common toilets. All hand sanitizers and antiseptics in our hotel are approved by the Ministry of Health.
  • The distance between tables for food service is 1.5 meters and the interval between the chairs next to each other is 60 cm.
  • Regular health checks of our staff are carried out and the staff and those they live with are periodically informed in order to monitor all our staff in terms of COVID-19 as we provide continuous services to our guests.
  • All of our staff were given special training on epidemics and hygiene.
  • Temperature measurement is also made at the staff entrances and personal protective hygiene products are provided to all of our staff.
  • In order to practice “few people few contact” rule, the same staff is called to the same shift as much as possible.
  • Our hotel is an enterprise of Bilintur Bilkent Turizm İnşaat Yatırım ve Ticaret A.Ş. which is a group company of Bilkent Holding A.Ş. For this reason, various regulations and procedures have been drafted and applied implemented against the risk of COVID-19 infection by Bilkent Holding A.Ş. and Bilintur Bilkent Turizm İnşaat Yatırım ve Ticaret A.Ş.
  • All suppliers and business partners have been asked for providing information about the precautions they have taken within their body against COVID-19 infection, and our supplier list has been created safely among the companies that have taken these measures.
  • COVID 19 action plans have been prepared in order to manage the entire process for any possible and definitive incidents occur within the boundaries of our hotel. All our staff and our guests are informed about the action plan.
  • The working principles of each unit in our hotel are three – staged as the one performing the work – controlling the work and approving the work. For this reason, zero tolerance / zero error is ensured in hygiene and cleaning issue.
  • The ground is marked in accordance with the social distance rules by considering the possible accumulation at the entrance of all the units in our hotel.
  • The suppliers, staff members’ guests and their family members are prohibited from entering our Hotel.
  • Our staff have approved hygiene certificate.
  • If requested by our guests, unused and packaged products such as visors, cups, cutlery, plates, sheets, pillowcases, etc. are offered for sale at the sales points.
  • The common use materials such as sunbeds, umbrellas, etc. that our pool guests have used will immediately be disinfected with ULV Machines after use and are not offered for use of other guests until after 1 hour.
  • It is strictly forbidden to bring food from outside to the pool area.
  • Bilkent Hotel management cannot be held responsible for any injury or loss of money / valuables.
  • Pool opening hours: Mondays: 11.00 – 20.00 Other Days: 07.00 – 20.00. If there is a poolside organization, closing time of the Pool is 16.30.
  • Mothers and fathers are responsible for children’s behavior. Children under 12 years of age cannot enter the pool without their parents.

If you wish to be informed in detail about the measures taken and practices against COVID-19 infection at Bilkent Hotel and Conference Center you can be informed through our department managers or send your request to e.boran@bilkentotel.com.tr / info@bilkentotel.com.tr  e-mail address of our Guest Relations Department.

Stay healthy, stay safe and enjoy

Bilkent Hotel and Conference Center Family